Terms of Service for JINDAL POWER DISTRIBUTION LIMITED

Effective Date: [Insert Effective Date]

1. Introduction and Acceptance of Terms

These Terms of Service ("Terms") govern the access to and use of the dog-walking and related pet care services provided by JINDAL POWER DISTRIBUTION LIMITED, a company incorporated under the laws of India, having its registered office at 28, NAJAFGARH ROAD, NEW DELHI, Delhi, India - 110015, with company registration / CIN U40109DL2008PLC182519, operating through the website domain xenpomklyx.pro, email [email protected], and phone +91 22 2233 4455 ("Company", "we", "us", or "our").

By booking, accessing, or using any of our services, you ("Customer", "you", or "your") acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not use our services.

These Terms apply to all services offered by JINDAL POWER DISTRIBUTION LIMITED, including but not limited to:

• Enkel hundelufting i nærområdet
• Lengre turer med aktiv mosjon
• Gruppeturer for sosiale hunder
• Privatturer for hunder med spesielle behov
• Mating og kort tilsyn etter avtale
• Henting og levering av hund hjemme hos kunde

2. Scope of Services

JINDAL POWER DISTRIBUTION LIMITED provides dog-walking and related pet care services as described on our website, in our communications, or in a written booking confirmation. The exact scope, schedule, duration, location, and special instructions for each service shall be agreed upon at the time of booking.

Our services may include, depending on availability and suitability:

• Short neighborhood dog walks;
• Longer walks with active exercise;
• Group walks for sociable dogs;
• Private walks for dogs with special needs;
• Feeding and brief supervision by prior arrangement;
• Pick-up and drop-off of the dog at the customer’s home.

We reserve the right to refuse, suspend, or discontinue services where a dog’s behavior, health condition, or other circumstances make service unsafe or impractical.

3. User Obligations and Responsibilities

You agree to provide accurate, complete, and current information about yourself, your dog, and any relevant circumstances that may affect service delivery. This includes, without limitation, the dog’s age, breed, temperament, medical conditions, vaccination status, allergies, leash behavior, aggression history, and any special handling requirements.

You represent and warrant that:

• Your dog is legally owned by you or you are otherwise authorized to request services for the dog;
• Your dog is in suitable health to participate in the requested service;
• Your dog is vaccinated, dewormed, and protected against parasites as required by applicable law and common veterinary practice;
• You will provide any necessary equipment, instructions, and emergency contact details;
• You will disclose any known risks, including biting, escaping, reactivity, illness, or injury;
• You will ensure access to the dog at the agreed time and place.

You are solely responsible for:

• Ensuring the accuracy of all information provided;
• Obtaining any required permissions from landlords, housing associations, or third parties;
• Maintaining appropriate insurance for your dog where applicable;
• Promptly informing us of any changes in your dog’s condition or behavior;
• Compensating us for losses caused by false, incomplete, or misleading information.

You acknowledge that dogs are animals and may behave unpredictably. You agree that you remain responsible for your dog’s general welfare, except to the extent expressly assumed by us under a specific service arrangement.

4. Payment Terms and Conditions

All fees, rates, and charges will be communicated before or at the time of booking. Unless otherwise agreed in writing, payment is due in full prior to service delivery or immediately upon invoice issuance.

Payment terms include the following:

• Prices may vary based on service type, duration, distance, number of dogs, special handling needs, and timing;
• Additional charges may apply for urgent bookings, extended waiting time, late cancellations, holiday services, or special requests;
• Any applicable taxes, duties, or government levies shall be borne by the Customer unless otherwise required by law;
• We may suspend or refuse services if payment is overdue or if a payment method is declined;
• All invoices must be paid in the currency specified on the invoice or booking confirmation.

Where recurring or package services are purchased, unused sessions may be subject to expiry, non-transferability, or other conditions stated at the time of purchase.

5. Cancellation and Refund Policy

Cancellations must be made through the contact details provided by JINDAL POWER DISTRIBUTION LIMITED. Cancellation terms may vary depending on the service type, booking time, and operational commitments.

Unless otherwise stated in a booking confirmation:

• Cancellations made with sufficient notice may be eligible for a full or partial refund;
• Late cancellations may incur a cancellation fee;
• No-shows or failure to provide access to the dog may be charged in full;
• Refunds, where approved, will be processed using the original payment method or another reasonable method selected by us.

Refunds are not guaranteed and may be denied where the service has already been performed, where the cancellation is due to inaccurate information provided by the Customer, or where costs have already been incurred by us.

If we must cancel a service due to weather, safety, staff availability, or other operational reasons, we will use reasonable efforts to reschedule or provide a refund, as appropriate.

6. Liability Limitations

To the maximum extent permitted by applicable law, JINDAL POWER DISTRIBUTION LIMITED shall not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of business, loss of goodwill, or emotional distress, arising out of or related to the use of our services.

We do not guarantee that:

• Any dog will behave in a particular manner;
• Any service will be free from interruption or error;
• Any incident, injury, escape, or illness can be entirely prevented.

Our liability for any claim arising from or related to the services shall be limited to the amount paid by you for the specific service giving rise to the claim, except where such limitation is prohibited by law.

You acknowledge that dog walking and related pet care involve inherent risks, including but not limited to injury, illness, escape, fights with other animals, environmental hazards, and accidents. You assume all such risks to the extent permitted by law.

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful, including liability for fraud, willful misconduct, or gross negligence where not permitted to be excluded.

7. Intellectual Property Rights

All content, materials, trademarks, logos, service descriptions, website text, images, designs, and other intellectual property made available by JINDAL POWER DISTRIBUTION LIMITED are owned by or licensed to the Company and are protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, publicly display, reverse engineer, or create derivative works from our intellectual property without our prior written consent, except as expressly permitted by law.

Any feedback, suggestions, or ideas submitted by you may be used by us without restriction or compensation, unless otherwise agreed in writing.

8. Data Protection and Privacy

We may collect, use, store, and process personal data relating to you, your dog, and any emergency contacts for the purpose of providing services, managing bookings, communicating with you, handling payments, ensuring safety, and complying with legal obligations.

By using our services, you consent to the collection and processing of such data in accordance with our privacy practices and applicable data protection laws. We will take reasonable technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.

We may share personal data with:

• Payment processors;
• Service providers assisting in operations;
• Veterinary professionals or emergency responders where necessary for the safety of your dog;
• Authorities where required by law.

You are responsible for ensuring that any third-party personal data you provide to us is shared lawfully and with appropriate notice or consent.

9. Force Majeure

JINDAL POWER DISTRIBUTION LIMITED shall not be liable for any failure or delay in performing its obligations due to events beyond its reasonable control, including but not limited to acts of God, severe weather, flood, fire, epidemic, pandemic, war, terrorism, civil unrest, labor disputes, power outages, transport disruptions, government actions, or internet/telecommunications failures.

In such circumstances, we may suspend, modify, or cancel services without liability, and we will use reasonable efforts to notify you and, where feasible, reschedule the affected service.

10. Changes to Terms

We may update or modify these Terms from time to time to reflect changes in our services, operations, legal requirements, or business practices. The revised Terms will be effective upon posting on xenpomklyx.pro or upon notice to you, whichever occurs first, unless a later effective date is stated.

Your continued use of our services after any changes become effective constitutes acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using our services.

11. Applicable Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles, subject to any mandatory consumer protection or other applicable legal provisions.

Any dispute, claim, or controversy arising out of or relating to these Terms or the services shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, Delhi, India, unless otherwise required by applicable law.

12. Contact Information

If you have any questions, complaints, or requests regarding these Terms or our services, you may contact JINDAL POWER DISTRIBUTION LIMITED at:

• Address: 28, NAJAFGARH ROAD, NEW DELHI, Delhi, India - 110015
• Email: [email protected]
• Phone: +91 22 2233 4455
• Website: xenpomklyx.pro
• CIN: U40109DL2008PLC182519

13. Severability Clause

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if that is not possible, severed from these Terms.

The remaining provisions shall continue in full force and effect. The failure of JINDAL POWER DISTRIBUTION LIMITED to enforce any right or provision under these Terms shall not constitute a waiver of such right or provision.

By using our services, you confirm that you have read, understood, and agreed to these Terms of Service.